In today’s digital age, fans expect seamless and convenient experiences at sporting events. From purchasing tickets to buying food and drinks, they want everything to be easily accessible and quick. This is where digitized concessions come into play. By leveraging technology, you can improve the fan experience, boost sales, and increase efficiency at your concession stand. In this blog, we’ll cover three tips to enhance the game day experience with digitized concessions.
Tip #1: Offer Contactless Payment Options
Contactless payment options, such as Apple Pay and Google Pay, are becoming increasingly popular among consumers. By offering these payment options, you can reduce the time fans spend waiting in line and increase the speed of transactions. This not only improves the fan experience but also saves time for your concession staff.
Tip #2: Implement a Digital Menu
Having a digital menu not only makes the ordering process more convenient for fans, but also reduces the waste of paper menus and reduces the amount of time staff spend updating menus. A digital menu allows you to easily make updates and changes in real-time, ensuring that fans have access to the most up-to-date information about food and drink options. Additionally, a digital menu can also include images and descriptions to help fans make informed decisions about what they want to order.
Tip #3: Offer SMS Ordering and Pick-Up Options
Offering SMS ordering and pick-up options allows fans to skip the line and order from their seats. This not only saves time for the fans but also helps to reduce the lines at the concession stand. By using a concession management software that integrates with SMS ordering, you can manage orders, track inventory, and increase efficiency.
Digitized concessions are the future of sports event food and drink experiences. By offering contactless payment options, a digital menu, and SMS ordering and pick-up options, you can enhance the fan experience, improve sales, and increase efficiency at your concession stand. With these tips, you can take your concession stand to the next level and make it a standout experience for fans at your sporting events.