Technologies and Trends That Are Shaping The Future of Concessions

Concession stands at sporting events have come a long way in recent years. From humble beginnings as simple snack bars, today’s concession stands are increasingly sophisticated, offering a wide range of food and beverages to hungry fans. As technology continues to advance, concession stands are evolving as well, leveraging cutting-edge innovations to improve the fan experience, streamline operations, and maximize profits. In this blog, we’ll take a look at some of the most exciting trends and technologies that are shaping the future of concession stands.

Mobile Ordering: In an age of smartphones and fast-paced lifestyles, fans expect to be able to order and pay for their concessions quickly and easily. That’s why mobile ordering is becoming increasingly popular at sporting events. With this technology, fans can use their smartphones to order food and drinks from their seats, skipping the long lines at the concession stand. This not only improves the fan experience, but it also increases efficiency, freeing up staff to focus on preparing and serving food.

Cashless Payments: In addition to mobile ordering, cashless payments are another trend that is reshaping the concession stand landscape. By accepting digital payments, concession stands can reduce the risk of theft and improve the speed and accuracy of transactions. This is especially important at sporting events, where lines are often long and fans are eager to get back to the action. Cashless payments also offer a more hygienic option for fans, reducing the need for physical contact with cash and card machines.

Food Quality and Safety: With increasing awareness of health and wellness, fans are more interested in the quality and safety of the food they consume at sporting events. Concession stands are responding by offering healthier options, using fresh ingredients, and implementing food safety measures. Some concession stands are even using technology, such as temperature-controlled displays, to ensure that food is stored and served at safe temperatures.

Artificial Intelligence: Artificial Intelligence (AI) is another exciting technology that is starting to impact concession stands. AI can be used to analyze sales data and predict future demand, helping concession stand managers to optimize inventory levels and reduce food waste. Additionally, AI-powered chatbots can be used to assist fans with ordering and answering questions, freeing up staff to focus on other tasks.

Smart Equipment: Concession stands are also starting to leverage smart equipment to improve operations. For example, smart fryers can be programmed to automatically adjust cooking times and temperatures, ensuring that food is cooked to perfection. Smart refrigeration units can monitor temperatures and alert staff if they get too high, reducing the risk of food spoilage.


As technology continues to advance, concession stands are evolving to meet the needs of fans and improve their experience. From mobile ordering and cashless payments to food quality and safety, AI, and smart equipment, these trends and technologies are helping concession stands to streamline operations, reduce costs, and enhance the fan experience. Whether you’re a concession stand manager or a fan, it’s exciting to see the innovation and progress that is transforming this important part of the sporting event landscape.